Effective 23 August 2026
Use the service lawfully
You must maintain evidence that your organisation has a lawful basis or other lawful right to contact recipients, identify the calling organisation honestly, provide required recording notice, and promptly honour opt-outs and complaints.
Prohibited use
You may not use TavoxVoice for harassment, threats, scams, deceptive marketing, impersonation, caller identity spoofing, unsolicited high-volume spam, unlawful surveillance or recording, sanctions evasion, trafficking, exploitation, or to promote, recruit for, finance, coordinate, or support terrorist or violent extremist activity.
Operational safeguards
Do not share administrator accounts, team join links, or agent invite codes outside your authorised team. Do not upload purchased, scraped, or unlawfully obtained lists. Do not attempt to bypass call limits, verification, suppression lists, billing controls, security controls, or provider restrictions.
Enforcement
We may throttle, block destinations, pause campaigns, quarantine caller identity, preserve relevant logs, suspend an organisation, and report activity where required by law. Suspected abuse can be reported to [email protected].